Why Social Experience is the Future of Online Content

Every time you navigate from website to website, or video to video, you’re driven by the experience. And yet, when we share content online — whether it’s scrolling through a Flickr (Flickr) photostream from your friend’s wedding, or a live-streaming video — we are often left feeling that something is missing; that for all of the attention on social networking, there are few social media experiences that match the fun of hanging out together with friends in person.

The old debate about what is more valuable — content or distribution — doesn’t capture the whole picture because it’s the user experience that counts. It’s pretty clear now that social interaction is a key factor in driving “stickiness.” We want to socialize, interact and engage around content.

So why has this type of interaction been missing from most digital media experiences? One way to look at this is through the lens of the music industry.

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